Do You Ship To My Country?
We are not limited as to what country we can ship our products to. We have shipped goods to a lot of coutries and we love adding to the list.
How long does shipping take? When will i receive my order?
It depends on where you are in the world. Find your region and estimated delivery time in the table below.
- UNITED STATES, CANADA : 7-21 Days
- EUROPE, OCEANIA, SOUTH-EAST ASIA : 9-21 Days
- ALL OTHER COUNTRIES : 14-35 Days
My Order Has Been Dispatched, Can I Track It?
Once your order has been shipped, you’ll receive a tracking number via email. Note, it can take up to 7 days for shipping activity to update
Can I Change Or Cancel My Order?
Sure! You can cancel, or change your order within 12 hours of confirmation. Please contact us with your name and order number at: Support@theluxecart.com.. After 12 hours, your order will have been processed and we won’t be able to make any changes or cancel it.
Can I Change My Shipping Address For My Order?
Sure! You can change your shipping address for your order, just navigate to your Dashboard and click on the Address section and you will be able to change your shipping address. Or send us a mail at: Support@theluxecart.com. if you experience any difficulty.
Will I have to pay international taxes & duties?
Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. The general amount for the duties and taxes fee is about 20% of the amount of the merchandise. However, this is just a general guideline and may vary depending on the country to which the order was shipped. You should contact your customs office for specific amounts and percentages.
TheLuxeCart cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages.
