Frequently Asked Questions On TheLuxeCart

Frequently Asked Questions

Is There A Warranty?

TheLuxeCart has a limited warranty that covers manufacturer's defects for 1 month after the original purchase date. Basically, if any of our products don't work properly, and it's our fault, we will repair or replace your product for free. However, this does not cover any abuse you might put your items through on your own. The warranty does not cover water damage, normal wear and tear, scratches, strap damage, or theft. Proof of purchase is required for all warranty claims and service requests, so please keep your receipt. If you've purchased from our site, the order number will suffice. For more infprmation, send us a mail at Support@theluxecart.com

What are my payment options?

We accept all major credit and debit cards, including Visa and Mastercard. Alternatively, you can opt for quick checkout via the Paystack payment option on our Checkout page. You can select your preferred payment method at checkout.

How Do I Change My Password If Forgotten?

If you can't remember the password you used to register on our platform, click on the forgot password button on the "Login" Or "Sign Up" page on the website and you will be sent an email from TheLuxeCart customer support team containing a Password reset link which you can use to reset your password and access your account.

Can I Withdraw My Referral Bonus?

No! You cannot withdraw your referral bonus but rather they can be used as discounts when you want to make a purchase.

How Do I Contact TheLuxeCart?

Our support mail as well as other related contact informations are provided at specific areas around the website. You can also navigate to the contact page to get all necessary contact informations and we would be glad to help.

Why Us?

Why People Choose Us?

Service
Fast & Secure Delivery
Service
100% Guarantee On Product
Service
24 Hour Return Policy
Service
High Quality Products
Service
24/7 Customer Care Support
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